Outro
OpportunityHuman Profiler is a Human Resources Consultant with a decade of experience in the market. Specialized in Outsourcing in IT and in Recruitment and Selection Processes of qualified profiles, acting with total flexibility and adaptation to the needs of our customers and partners. We are looking for a Senior Production Support Tech (m/f) - Hibrido (Lisboa) to join our team.
• Support the business in their IT needs and understand the business workflows and scenarios;
• Maintaining a proper coverage in their designated shift;
• Voluntarily picking up work and tasks as received over email, phone or in person;
• Provide business, team members and other project/task partnering teams updates on the issue/task/project;
• Documenting and training other team members;
• Shadow other team members and seek to learn to improve day to day coverage of the platforms;
• Sharing knowledge within the team as well documenting the issues/incidents for better follow up;
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented;
• Contribute towards better post-release checkouts;
• Understand the underlying issue and the associated patch fix/release and identify systemic issue;
• Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
• Expert in Linux;
• Practice in Scripting (Bash/Kornshell);
• Practice in SQL;
• Notions of MapR;
• Practice in Apache Drill;
• Practice in ETL;
• Notions of Abinito;
• Notions of Python;
• Notions of Apache Spark;
• Practice in ITIL.
Language skills:
• Fluent in English, both written and spoken (mastery level);
Soft skills:
• Team work spirit;
• Excellent communication skills;
• Good time management skills;
• Good organizational skills and ability to multi-task;
• Client focused.
Belonging to this team allows:
- Continuous Training;
- Monitoring by the whole team;
- Health Insurance;
- Several Partners (such as: health, wellness, travel, gastronomy, culture, leisure, among others ...)
- Presential and/or Online Events (Team Building, Summer Party, Birthday Party and Christmas).
Send your application with updated resume with the reference ProductionSupport_MM, to our address: recrutamento@humanprofiler.com